From product recommendations and delivery queries to after-sales support, our team is on hand to help.
Get in touch via live chat, or the contact form below and we'll get back to you as soon as possible.
Have a question? Check our FAQs below or get in touch using the form.
Frequently Asked Questions
Which racket is right for me?
We stock rackets for every level, from beginners just starting out to experienced and competitive players. Browse our full range here to find the right fit.
Are the rackets suitable for indoor and outdoor courts?
Yes, all rackets and balls stocked by Palo Padel are suitable for both indoor and outdoor courts.
How long does shipping take?
Order before 2pm for same-day dispatch. All orders are sent on a fully tracked service, with standard UK delivery taking 2-3 business days.
What payment methods can I use?
We accept all major credit and debit cards, Apple Pay, Google Pay, PayPal and Klarna.
How can I contact you?
The fastest way to connect with our customer service team is via live chat. If you’d prefer to email, we typically reply within 2 hours.